Our Data Collection Practices

We respect your privacy and do not collect personally identifiable information such as your name, address, phone number, and email unless you voluntarily register and provide consent to become a member, enabling us to collect such data.

When using our Application, we automatically gather specific non-personally identifiable data, referred to as "Anonymous Data." This information encompasses usage patterns and behaviors of all users, allowing us to analyze performance, trends, and other metrics. By collecting and analyzing this data, we aim to provide valuable insights that benefit both our users and our overall service. 

Anonymous Data encompasses a wide range of non-personally identifiable information, including but not limited to the browser and operating system utilized, the domain name of your Internet service provider (e.g., Comcast or Verizon FIOS), the country and time zone associated with mobile device usage, the type of mobile device utilized, and non-personally identifiable information pertaining to the use and performance of an Instagram account.

We regret to inform you that without granting access to your Instagram username, we are unable to perform the essential functions of this application.

We utilize both your Instagram account username and any other self-reported information to analyze your usage of the application, enabling us to enhance and improve your overall user experience.

Your Instagram account username is stored in our database indefinitely, and specific calculated analytics that include your username will continue to exist within our system, including daily data points that capture snapshots of various stats associated with your account at given times. However, we respect your privacy and understand the importance of data control. If you wish, this information can be deleted upon request.

Withdrawing Consent for Collection or Usage of Information

You have the option to revoke the collection and usage of personally identifiable information at any time, although it's important to note that this may impact our ability to provide optimal service. Rest assured, we do not gather any information related to payment. For more detailed information, please refer to the Security section provided below.

Analytics & Advertising

Cookies may be utilized to facilitate the use of analytics tools and/or other similar applications aimed at measuring the performance of our Service. Furthermore, we may combine personally identifiable information with analytics to analyze the web pages visited by users, enabling us to gain valuable insights into our services and improve them accordingly.

While we do not offer third-party online advertisements within our App, we may collaborate with third-party advertising companies to promote our services through ads displayed when you access and utilize other Services. These ads may be tailored based on the information obtained from your interaction and usage of our App, as well as data obtained from trusted third-party sources.

How We Use Information

We utilize non-personally identifiable information to assess the usage of our site, allowing us to enhance both its design and content. These activities may include, but are not limited to, analyzing user behavior, monitoring traffic patterns, tracking popular pages, and identifying areas for improvement.

We engage in various activities to protect, operate, and maintain the Service and our systems, ensuring their smooth functioning. These efforts include improving the navigation of our App, system administration, and security measures. Additionally, we compile aggregated statistics about site usage to gain insights into the preferences of our site visitors. Such data is valuable for research and development purposes, aiding us in improving our services. We also carry out other legitimate business purposes and notify our visitors accordingly. In relation to Instagram, we generate reports concerning hashtag use and other relevant information about the Instagram environment.

In the course of our operations, we utilize personally identifiable information that you provide solely to address your inquiries or process application forms you have completed within different sections of our Service. These activities may encompass, but are not limited to, reviewing and responding to your inquiries, verifying application details, facilitating the application process, and providing necessary updates and notifications.

We are committed to responding to your specific inquiries or requests promptly, ensuring that you receive the information and access to resources you have requested from us. Additionally, we maintain records of document executions, invoices, and payments for proper documentation. Furthermore, we will keep you informed by sending information about your account, technical alerts or updates, and other essential administrative or service-related communications.

While it is unlikely, there may be situations where we are compelled to disclose personally identifiable information in response to legal processes or when we genuinely believe in good faith that such action is necessary to comply with the law. This may include instances where we are obligated to respond to a court order, subpoena, or a request from a law enforcement agency.

Also, we can't guarantee the privacy of personal info you transmit over the web or that may be collectible in transit by others, including third parties who provide services to us.

Collection of Information by Third-Party Sites and Sponsors

Our app contains links to other sites, including social media sites and apps, which may have information practices that differ from ours. Visitors are advised to refer to the privacy notices of these other sites as we have no control over the information that is submitted to or collected by these third parties.

Security

We prioritize the security of your information and take extensive measures to ensure its protection. Ordering any smartTags product or service online is both secure and convenient. Our ordering process is safeguarded by the Secure Sockets Layer (SSL) protocol, which encrypts your information and verifies the authenticity of the smartTags server before finalizing your transaction. The SSL protocol is supported by Netscape Navigator 2.0+ (or higher) and Internet Explorer 3.0+ (or higher) browsers. To maintain optimal security, we strongly recommend using the most up-to-date browsers available. Please note that when providing credit or debit card information, it should only be entered in the designated fields within our registration materials. We kindly request that such sensitive information is not shared through any other means of communication, including our Messaging Services or any other platform.

Revisions to our Privacy Policy